Find Quick Answers

Have questions about ordering, payments, or rewards? We’ve answered the most common questions below to help you get what you need—fast.
hero image
vectorvector

Kitchen Questions

Q. What are your Kitchen Hours?

Currently the kitchen is only open between 5AM-7PM on the weekdays. On the weekends it's 6AM-7PM

Q. Do you offer delivery?

No we don't

Q. Can I cancel or modify my order after placing it?

Since we know you're hungry, our cooks start making your food instantly. Which is why we do not offer cancellations or any modifications at this time

Payments & Pricing

Q. What payment methods do you accept?

For online orders we accept all major credit card payment methods including Visa, Mastercard, American Express, Google Pay, Apple Pay. We also accept Cash and EBT but they must be used in person.

Q. Are the prices the same if I order online and in store?

Yes all of our prices are the same

Rewards & Loyalty Program

Q. Do my points expire?

Yes they do,

Q. I forgot to scan my account after a purchase. Can I get points after a purchase?

Unfortunately, no we cannot add points after a purchase

Account & App

Q. Do I need an account to place an order?

Nope, while we recommend it so we can help you save some money, you're free to completely order as a guest

Q. I’m having trouble logging in—what should I do?

Contact us at support@mercuryconvenience.com and we'll solve it for you

Store Infomation

Q. What are the store hours?

The store hours is 5AM-9PM M-F and 6AM-9PM on the weekends

Q. Is your store handicap accessible?

Yes we are

Q. Do you allow Service Dogs?

Yes we do, but please note that we don't allow emotional support animals

Still Need Help?

If you can’t find the answer you’re looking for, our support team is always ready to help.
image

Ready to Order or Earn Rewards?

Order now for fast, fresh food or sign up to earn rewards and exclusive offers with every visit.
burger-image
arrow