By accessing or using the Mercury website, mobile app, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
Mercury provides online food ordering, pickup services, and loyalty rewards. You agree to use our services only for lawful purposes and in accordance with these terms.
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
All orders placed through Mercury are subject to availability and confirmation. Prices, menu items, and offers may change without notice. Payments must be completed at the time of ordering using accepted payment methods.
Order cancellations and refunds are subject to our policies and may vary based on order status. Please contact customer support immediately if you experience any issues with your order.
Participation in the loyalty program is subject to additional rules. Rewards have no cash value and may expire. Mercury reserves the right to modify or discontinue the program at any time.
By using our services, you agree that you will not:
Misuse the website or app
Provide false or misleading information
Attempt to access restricted systems or data
Attempt to access restricted systems or data
All content on the Mercury platform, including logos, text, images, and designs, is the property of Mercury and may not be used without prior written permission.
Our website may contain links to third-party services. Mercury is not responsible for the content, policies, or practices of these third parties.
Mercury shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, to the extent permitted by law.
We reserve the right to suspend or terminate access to our services if these Terms & Conditions are violated.
Mercury may update these Terms & Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
These Terms & Conditions are governed by and interpreted in accordance with applicable laws.
Subscribers can opt-in for SMS messages from Mercury Convenience as a part of the loyalty registration process at https://mercuryconvenience.myguestaccount.com/en-us/guest/enroll?card-template=JTIldXJsLXBhcmFtLWFlcy1rZXklVE55QjV1dmlUNzhseUZvTCVNQTdaS0pQQzFlRHB1ZGNjdHBtcmJGbz0%3D&template=0. By doing so, you agree to receive automated promotional and personalized marketing text messages from +1 530-584-3287 to the mobile phone number you provided when signing up. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from +1 530-584-3287 and begin with Mercury. Consent to receive automated marketing messages is not a condition of any purchase. Message frequency varies. Message and Data rates may apply. To opt-out of the text messaging program, text the keyword STOP to +1 530-584-3287 to cancel. After texting STOP to +1 530-584-3287 you will receive one additional message confirming that your request has been processed. For more information, text the keyword HELP to +1 530-584-3287 for customer care information. You can also contact us at support@mercuryconvenience.com for additional assistance.
